Appointments Pack

2 days
60% theory
40% practice

Discover the Appointments Pack

Phone prospecting is something all dealership sales staff dread. Nonetheless, it is a key step in your day to day business as it enables you to generate footfall to your dealership as part of sales events.

The Appointments Pack helps you identify prospects worth contacting and develop a set of persuasive skills that will allow you to secure plenty of appointments.   

Aimed at dealership managers: Rally your sales staff behind a common cause: to generate visitors to your dealership

Aimed at dealership sales staff : Discover actionable techniques that will effectively boost the efficacy of your phone prospecting campaigns.

Schedule of events
Day 1

Phone call storyline: devising a convincing sales pitch

Two training modules :

• Group A from 10 to 12:30
• Group B from 14 to 16:30

We remove the fear of the phone as a work tool by getting rid of the mental aversion of your sales staff and by helping them to master the methods & techniques of telephone prospecting

Participants work up a phone script that acts as a guideline for making persuasive introductory phone calls that convincingly put forward your key arguments with a view to securing quality appointments at your dealership / center

We concentrate on attitude, enthusiasm, posture, speech, tone and melody and the indispensable communication techniques people need to have. When it comes to telephone prospecting, attitude is every bit as important as substance!

We discuss objections and how to deal with prospects’ reactions the smart way, explaining how to deliver a pertinent response that will persuade them visit your dealership / center


Day 1 & day 2

Supervised phone sessions: secure appointments at your dealership

Now is the time to tackle these challenges head on! Setting out from your dealership’s database of qualified prospects and the phone conversation guide, your sales people start their phone prospecting campaign to land the highest possible number of customer appointments for the big sales day ahead.

Two supervised call sessions:
• D1 Groups A & B from 17 to 19:00
• D2 Groups A & B from 17 to 19:00

Each call session will result in quality appointments only.

Day 2

Individual coaching and guidance: increase the conversion rate and results of your telemarketing campaigns

Ixsellia consultants conduct individual one-hour interviews with all sales staff.

Debriefing session 1 & preparation session 2: we take the time to establish the areas of progress for every individual salesperson, to increase their phone call conversion rates.

Results analysis: the number of appointments secured, failure rate, follow-up and planning reminders.

Summary of best practices to efficiently prepare and manage your future telephone prospecting campaigns.

A framework to
Generate more qualified appointments
Generate traffic to your dealership
Identify hot leads
Qualify and clean your customer database
Upskill your sales people in the area of telephone prospecting
For all your events
  • Private sales at your dealership
  • Open Days / Special Events
  • Flash sales / Special Sales / VIP Automobile Events
  • Black Friday for Cars
  • Launching new models

Get in touch for more information

Also available :
To deliver a fresh customer experience
Secret Sales Pack
They trust us